Government spokesperson Cyrus Oguna has asked Kenyans to be wary of fraudsters presenting themselves as Huduma Namba agents.
According to Oguna, some people are posing as Huduma Namba agents and asking Kenyans pay Sh100 in order to be issued with Huduma namba cards. He affirmed that the action is against government protocol.
In a televised address on Wednesday , the government spokesperson said, “Huduma cards are free. Nobody should ask you to pay.”
He emphasised that texts messages that registered persons will receive to pick their cards will be from Huduma Namba and not the normal telephone numbers.
During the first phase of registration, around 37 million Kenyans registered for the service.
The government plans to roll out another registration exercise in April 2021 to allow those who did not register to do so.
The low response on the issuance of the cards has been a concern for the government which says that out of 2.2 million messages sent, only 300,000 have been responded to.
Interior Cabinet Secretary Fred Matiang'i announced last month the ministry would send out short message notifications to registered persons, informing them where to collect their cards.
The Huduma cards form part of the new identification will replsce the National Identification cards (IDs).
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